Frequently Asked Questions


  • WHO CAN ATTEND THE GRAINGER SHOW?
  • WHAT IS THE EVENT FEE?
  • WHAT ARE THE HOTEL DETAILS?
  • WHAT ARE THE AIR TRAVEL DETAILS?
  • WHAT ARE THE GROUND TRANSPORTATION DETAILS?
  • DO THE SEMINARS REQUIRE PRE-REGISTRATION?
  • WHAT IS THE TRADE SHOW?
  • ARE MEALS INCLUDED WITH EVENT REGISTRATION?
  • WHAT IF I HAVE A DISABILITY?
  • IS WI-FI AVAILABLE?
  • WHAT IS THE DRESS CODE FOR THIS EVENT?
WHO CAN ATTEND THE GRAINGER SHOW?

The Grainger Show is an exclusive event open only to Grainger customers that have received an invitation to attend. Customers interested in attending should contact their Grainger Account Representative.

Guests (spouses, family members, etc.) of invited customers are not permitted to attend any event function, whether daytime or evening. Registered attendees are expected to attend all event functions and you will be required to acknowledge this expectation during the registration process.

WHAT IS THE EVENT FEE?

The Grainger Show event fee is $600.

The Event Fee includes:

  • Admission to the Opening Session, Trade Show Reception & Dinner and Customer Celebration Event, including food and beverages (February 11, 12)
  • Ground transportation (February 11, 13)
  • Admission to all sessions and the trade show floor (February 11, 12, 13)
  • Breakfast and lunch (February 12, 13)

Grainger offers to cover the cost of the event fee if the customer’s organization’s ethics policy allows. If this is against the customer’s ethics policies, customers must pay the Grainger Show event fee of $600.

Grainger also offers to cover the cost of attendee hotel room rates and taxes during the event dates of Sunday, February 11, 2018 & Monday, February 12, 2018 if the customer’s organization’s ethics policy allows.

If the customer is an employee of a government, healthcare, or education-based entity, or receive taxpayer funding that imposes other ethical or fiscal restrictions, Grainger can only cover the cost of lodging, ground transportation, meals and/or entertainment if the Grainger Show compliance letter is filled out and submitted during registration. It is required to complete a 2018 Grainger Show Compliance Letter and upload this letter as part of the registration process. This letter will be reviewed for completeness once uploaded. Registrations will not be processed until a properly completed 2018 Grainger Show Compliance Letter is uploaded into the registration portal. Click here to download the 2018 Grainger Show Compliance Letter.

A One Day Pass is available for $300. One Day Pass registration is offered for Monday, February 12 or Tuesday, February 13. A One Day Pass registration does not include hotel reservations or access to any of the evening functions. Any required hotel stay will be at the customer’s own expense. Grainger offers to cover this fee if the customer’s organization’s ethics policy allows. If the customer is an employee of a government, healthcare, or education-based entity, or receive taxpayer funding that imposes other ethical or fiscal restrictions, Grainger can only cover the cost of the event fee once a Grainger Show compliance letter is filled out and submitted during registration. It is requirement to complete a 2018 Grainger Show Compliance Letter and upload this letter as part of the registration process. This letter will be reviewed for completeness once uploaded. Registrations will not be processed until a properly completed 2018 Grainger Show Compliance Letter is uploaded into the registration portal.

WHAT ARE THE HOTEL DETAILS?

Grainger offers to cover the cost of attendee hotel room rates and taxes during the event dates of Sunday, February 11, 2018 & Monday, February 12, 2018,  if the customer’s employer’s ethics policy allows. Any additional charges, including those incurred for additional nights or incidentals will be the attendee’s responsibility.

If the customer is an employee of a government, healthcare, or education-based entity, or receives taxpayer funding that imposes other ethical or fiscal restrictions, Grainger can only cover the cost of lodging if a letter from their Ethics Counsel or Ethics Office indicating that acceptance of these benefits is permitted under the employer’s ethics policies. It is required to upload this letter as part of registration.

Hotel reservations must be booked through Grainger’s online registration tool.

In order to guarantee a reservation, attendees will be required to enter valid credit card information during the online registration process. The card will not be charged for any applicable fees until hotel checkout, however the card will be charged for any applicable cancellation or no-show fees.

WHAT ARE THE AIR TRAVEL DETAILS?

For convenience, the registration process will allow for airfare to be booked through the online booking tool, however, all airfare costs are the responsibility of the attendee. Grainger will not cover the cost of airfare for attendees.

WHAT ARE THE GROUND TRANSPORTATION DETAILS?

Grainger offers round-trip ground transportation between the Orlando International Airport (MCO) and customer hotels.  Airport transportation is scheduled Sunday, February 11, 2018 and Tuesday February 13, 2018. Times are based on the air travel arrival/departures provided when registering through the Grainger Show’s online registration process.

Hotel shuttle service is offered between the Orange County Convention Center and customer hotels, running every 15–20 minutes. Signs will be posted in hotel lobbies directing guests to the bus pick-up and drop-off area. Shuttles will also be provided to/from customer hotels and the Grainger-hosted special event locations.

Grainger is not responsible for any additional car rental, taxi or other onsite transportation arrangements or costs.

DO THE SEMINARS REQUIRE PRE-REGISTRATION?

Although the majority of the seminars do not require registration, it is strongly recommended attendees select the session(s) they are interested in attending within the show registration profile. If pre-registration is required, it will be noted on the registration site. By selecting these in advance, we are better able to prepare the rooms and requirements to make your experience as successful as possible.

WHAT IS THE TRADE SHOW?

The Grainger Trade Show includes over 600 Grainger suppliers eager to showcase their powerful services and solutions, industry resources and new products to the marketplace.

ARE MEALS INCLUDED WITH EVENT REGISTRATION?

Breakfast and lunch are included with event registration on both Monday, February 12 and Tuesday, February 13. Additionally, dinner will be provided on both Sunday, February 11 and Monday, February 12 during the scheduled evening functions. During the online registration process, you will be able to indicate any dietary restrictions. Grainger is not responsible for any additional food and beverage charges you may incur.

WHAT IF I HAVE A DISABILITY?

The Orange County Convention Center and hotels, as public facilities, will be in compliance with the Americans with Disabilities Act (ADA). Additionally, the airport and ground shuttles are handicap accessible. Please indicate during registration if assistance is required and we will do our best to accommodate. Attendees are encouraged to bring their own mobility device(s), if needed. There is also the opportunity to rent from the OCCC. Grainger does not cover the cost of these rentals.

IS WI-FI AVAILABLE?

The OCCC main foyer areas have an extensive Wi-Fi network that can be accessed from personal computers and devices, as long as the device is in Wi-Fi mode. Wi-Fi is included as part of all customer hotel room rates. Grainger is not responsible for additional Wi-Fi fees and charges you may incur.

WHAT IS THE DRESS CODE FOR THIS EVENT?

The Grainger Show is a business event. Shorts, tank tops or beach wear are considered unacceptable attire.


Grainger Policies


  • FEE WAIVE POLICY
  • EVENT CANCELLATION POLICY
  • HOTEL CANCELLATION POLICY
  • WEST COAST TRAVEL POLICY
FEE WAIVE POLICY

Grainger takes its ethical obligations seriously and wants to ensure we are complying with our customers’ employer’s ethics policy.

During registration, customers will be able to select “Grainger can pay for my event fee and/or hotel stay” or “I/my organization must pay for my event fee and/or hotel stay”. This selection is based on whether or not the customer’s employer’s ethics policy allows.

If the customer is an employee of a government organization, including healthcare, education-based organizations and those organizations that receive taxpayer funding, and accepts Grainger’s offer to cover the cost of registration, lodging, event specific ground transportation, meals and/or entertainment, they are required to complete a 2018 Grainger Show Compliance Letter and upload this letter as part of registration. This letter will be reviewed for completeness once the Compliance Letter is uploaded to the 2018 Grainger Show registration portal. Registrations will not be processed until a properly completed 2018 Grainger Show Compliance Letter is uploaded into the registration portal and approved by the Grainger Legal team.

For convenience, click here to download the 2018 Grainger Show Compliance Letter.

EVENT CANCELLATION POLICY

If the customer/customer’s organization paid the event fee associated with the Grainger Show, all cancellations received on or before Monday, February 5, 2018 will receive a full event registration fee refund of $600 or $300 for those who elect to register for a day pass. All cancellations, for any reason, received after Monday, February 5, 2018, will be credited and returned the event registration fee less a $250 cancellation fee for the full event or $50 cancellation fee for a day pass. If a registrant is unable to attend and does not cancel their event registration, they will be considered a no show, and will be charged the full event registration fee of $600 or day pass registration fee of $300, based on their registration selection, and will not receive a refund.

If the organization’s Ethics Guidelines and Business Conduct Guidelines and Policies allow for Grainger to cover the event registration fee of $600 or $300 for those who elect to register for a day pass, all cancellations, for any reason, received after Monday, February 5, 2018, will be credited and returned the event registration fee less a $250 cancellation fee for the full event or $50 cancellation fee for a day pass. If a registrant is unable to attend and does not cancel their event registration, they will be considered a no show, and will be charged the full event registration fee of $600 or day pass registration fee of $300, based on their registration selection, and will not receive a refund. Cancellation and/or no show fees will be charged to the credit card provided during registration.

In order to avoid a one night room and tax charge, you must notify GraingerShow@bcdme.com in writing 7 days prior to your arrival date. Failure to do so could result in fines of one night’s room and tax, which will be charged to the credit card you’ve entered as a part of the show’s online registration process.

HOTEL CANCELLATION POLICY

Registrants must notify GraingerShow@bcdme.com in writing seven (7) days prior to their arrival date. Failure to do so could result in the registrant charged for one night’s room fee and tax, which will be applied to the credit card entered as part of the registration process.

Any disputed charges made by the hotel to a registrant’s credit card will be reviewed up to thirty (30) days after the Grainger Show, and that no refunds or credits will be available after that time.

If a registrant’s departure from the Grainger Show is delayed for any reason, the registrant is responsible for all costs associated with staying additional nights. Grainger is not responsible for booking accommodations or paying expenses beyond the confirmed check-out date.

WEST COAST TRAVEL POLICY

If you are traveling from the West Coast, Alaska, Hawaii or outside of the US; Grainger will accommodate Saturday, February 10, 2018 in addition to Sunday, February 11, 2018 and Monday, February 12, 2018 to cover the additional travel time required. If you qualify for arrival on Saturday, February 10, 2018, the online reservation tool will recognize your origin and update your record accordingly. No further action is needed.

Welcome!

This website is for informational purposes only. The Grainger Show is an invite-only event for current Grainger customers. If you are a Grainger customer, and interested in attending, please contact your Grainger account representative.

Please acknowledge that you understand this is a closed event by clicking the I AGREE button.

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