Frequently Asked Questions


  • WHO CAN ATTEND THE GRAINGER SHOW?
  • WHAT IS THE EVENT FEE?
  • WHAT ARE THE HOTEL DETAILS?
  • WHAT ARE THE AIR TRAVEL DETAILS?
  • WHAT ARE THE GROUND TRANSPORTATION DETAILS?
  • DO THE SEMINARS REQUIRE PRE-REGISTRATION?
  • WHAT IS THE TRADE SHOW?
  • ARE MEALS INCLUDED WITH EVENT REGISTRATION?
  • WHAT IF I HAVE A DISABILITY?
  • IS WI-FI AVAILABLE?
  • WHAT IS THE DRESS CODE FOR THIS EVENT?
WHO CAN ATTEND THE GRAINGER SHOW?

The Grainger Show is an exclusive event open only to Grainger customers that have received an invitation to attend. Customers interested in attending should contact their Grainger Account Representative.

Guests (spouses, family members, etc.) of invited customers are not permitted to attend any event function, whether daytime or evening. Registered attendees are expected to attend all event functions and you will be required to acknowledge this expectation during the registration process.

WHAT IS THE EVENT FEE?

The Grainger Show event fee is $600.

The Event Fee includes:

  • Admission to the Opening Session, Trade Show Reception & Dinner and Customer Celebration Event, including food and beverages
  • Ground transportation
  • Admission to all sessions and the trade show floor
  • Breakfast and lunch

Grainger offers to cover the cost of the event fee if the customer’s organization’s ethics policy allows. If this is against the customer’s ethics policies, customers must pay the Grainger Show event fee of $600.

Grainger also offers to cover the cost of attendee hotel room rates and taxes during the event dates if the customer’s organization’s ethics policy allows.

If the customer is an employee of a government, healthcare, or education-based entity, or receive taxpayer funding that imposes other ethical or fiscal restrictions, Grainger can only cover the cost of lodging, ground transportation, meals and/or entertainment if the Grainger Show compliance letter is filled out and submitted during registration. It is required to complete a Grainger Show 2019 Compliance Letter and upload this letter as part of the registration process. This letter will be reviewed for completeness once uploaded. Registrations will not be processed until a properly completed Grainger Show 2019 Compliance Letter is uploaded into the registration portal. Once available, you will be able to access the Grainger Show 2019 Compliance Letter on this page. Compliance Letter is uploaded into the registration portal.

WHAT ARE THE HOTEL DETAILS?

Grainger offers to cover the cost of attendee hotel room rates and taxes during the event dates, if the customer’s employer’s ethics policy allows. Any additional charges, including those incurred for additional nights or incidentals will be the attendee’s responsibility.

If the customer is an employee of a government, healthcare, or education-based entity, or receives taxpayer funding that imposes other ethical or fiscal restrictions, Grainger can only cover the cost of lodging if a letter from their Ethics Counsel or Ethics Office indicating that acceptance of these benefits is permitted under the employer’s ethics policies. It is required to upload this letter as part of registration.

Hotel reservations must be booked through Grainger’s online registration tool.

In order to guarantee a reservation, attendees will be required to enter valid credit card information during the online registration process. The card will not be charged for any applicable fees until hotel checkout, however the card will be charged for any applicable cancellation or no-show fees.

WHAT ARE THE AIR TRAVEL DETAILS?

For convenience, the registration process will allow for airfare to be booked through the online booking tool, however, all airfare costs are the responsibility of the attendee. Grainger will not cover the cost of airfare for attendees.

WHAT ARE THE GROUND TRANSPORTATION DETAILS?

Grainger offers complimentary round-trip ground transportation between the Orlando International Airport (MCO) and attendee hotels during specific travel dates and times. Any airport transportation costs that are incurred are the responsibility of the attendee.

The Grainger Show 2019 shuttle schedule will be available soon!

Grainger offers complimentary round-trip ground transportation between the Orange County Convention Center (OCCC) and attendee hotels, running every 15–20 minutes. Signs will be posted in hotel lobbies directing attendees to the bus pick-up and drop-off area.

Attendees are responsible for any costs associated with additional car rental, parking, taxi or other onsite transportation arrangements cost during the Grainger Show. Grainger does not cover or reimburse the cost of transportation for attendees.

DO THE SEMINARS REQUIRE PRE-REGISTRATION?

Although the majority of the seminars do not require registration, it is strongly recommended attendees select the session(s) they are interested in attending within the show registration profile. If pre-registration is required, it will be noted on the registration site. By selecting these in advance, we are better able to prepare the rooms and requirements to make your experience as successful as possible.

WHAT IS THE TRADE SHOW?

The Grainger Trade Show includes over 600 Grainger suppliers eager to showcase their powerful services and solutions, industry resources and new products to the marketplace.

ARE MEALS INCLUDED WITH EVENT REGISTRATION?

Some meal will be included; details coming soon! During the online registration process, you will be able to indicate any dietary restrictions. Grainger is not responsible for any additional food and beverage charges you may incur.

WHAT IF I HAVE A DISABILITY?

The Orange County Convention Center and hotels, as public facilities, will be in compliance with the Americans with Disabilities Act (ADA). Additionally, the airport and ground shuttles are handicap accessible. Please indicate during registration if assistance is required and we will do our best to accommodate. Attendees are encouraged to bring their own mobility device(s), if needed. There is also the opportunity to rent from the OCCC. Grainger does not cover the cost of these rentals.

IS WI-FI AVAILABLE?

The OCCC main foyer areas have an extensive Wi-Fi network that can be accessed from personal computers and devices, as long as the device is in Wi-Fi mode. Wi-Fi is included as part of all customer hotel room rates. Grainger is not responsible for additional Wi-Fi fees and charges you may incur.

WHAT IS THE DRESS CODE FOR THIS EVENT?

The Grainger Show is a business event. Shorts, tank tops or beach wear are considered unacceptable attire.


Grainger Policies


  • FEE WAIVE POLICY
  • HOTEL CANCELLATION POLICY
FEE WAIVE POLICY

Grainger takes its ethical obligations seriously and wants to ensure we are complying with our customers’ employer’s ethics policy.

During registration, customers will be able to select “Grainger can pay for my event fee and/or hotel stay” or “I/my organization must pay for my event fee and/or hotel stay”. This selection is based on whether or not the customer’s employer’s ethics policy allows.

If the customer is an employee of a government, healthcare, or education-based entity, or receive taxpayer funding that imposes other ethical or fiscal restrictions, Grainger can only cover the cost of lodging, ground transportation, meals and/or entertainment if the Grainger Show compliance letter is filled out and submitted during registration. It is required to complete a Grainger Show 2019 Compliance Letter and upload this letter as part of the registration process. This letter will be reviewed for completeness once uploaded. Registrations will not be processed until a properly completed Grainger Show 2019 Compliance Letter is uploaded into the registration portal. Once available, you will be able to access the Grainger Show 2019 Compliance Letter on this page.

HOTEL CANCELLATION POLICY

Registrants must notify GraingerShow@bcdme.com in writing seven (7) days prior to their arrival date. Failure to do so could result in the registrant charged for one night’s room fee and tax, which will be applied to the credit card entered as part of the registration process.

Any disputed charges made by the hotel to a registrant’s credit card will be reviewed up to thirty (30) days after the Grainger Show, and that no refunds or credits will be available after that time.

If a registrant’s departure from the Grainger Show is delayed for any reason, the registrant is responsible for all costs associated with staying additional nights. Grainger is not responsible for booking accommodations or paying expenses beyond the confirmed check-out date.

Welcome!

This website is for informational purposes only. The Grainger Show is an invite-only event for current Grainger customers. If you are a Grainger customer, and interested in attending, please contact your Grainger account representative.

Please acknowledge that you understand this is a closed event by clicking the I AGREE button.

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