Customer Seminars

Expert speakers will discuss industry-specific topics that focus on services and resources that help reduce costs and increase productivity. A variety of seminars are offered and are listed below in alphabetical order.


Date & Time: Sun, February 11 at 4:00 pm – 5:00 pm.

Keynote Speaker

Speaker:

Captain “Sully” Sullenberger

U.S. Department of Transportation’s Advisory Committee for Automation in Transportation

Keynote speaker Captain “Sully” Sullenberger has been dedicated to the pursuit of safety for his entire adult life. While he is best known for serving as Captain during what has been called the “Miracle on the Hudson,” Sullenberger is a safety expert, speaker, and author. He currently serves on the U.S. Department of Transportation’s Advisory Committee for Automation in Transportation. He will discuss how education, teamwork, preparation and creating a culture of quality and safety can improve any organization.


View Captain “Sully“ Sullenberger’s Profile

Date & Time: Sun, February 11 at 1:30 pm — 2:30 pm | Mon, February 12 at 12:00 pm — 1:00 pm

Building High Performance through Best Practices in Learning and Development

Speaker:

John Hindman

Director, Learning & Performance Improvement, Tooling U-SME

The Skills Gap is on everyone’s mind. Companies are trying to figure out how to build a high performing workforce that will replace a generation of workers heading towards retirement, while individuals are searching for ways to develop new skills and advance in their career. This session will look at modern techniques in learning that will both standardize the development of a new generation of worker and provide the tools that will allow workers to maximize both formal and informal learning.

Length: 1 Hour
Accredited: No


View John Hindman’s Profile

Date & Time: Mon, February 12 at 12:30 pm — 2:00 pm

Elements of a Successful Safety Management System

Speakers:

Amy Harper

Journey to Safety Excellence & Workplace Strategy Director, National Safety Council (NSC)

Travis Kruse

Sr. Director, Safety Strategy & Solutions, Grainger

A safety management system (SMS) is a core element of an organization that effectively protects the health and safety of its workers. An SMS holds management accountable for managing safety through defining roles and responsibilities, developing proactive performance measures, goal setting, and engaging workers in meaningful safety activities. It is a comprehensive safety and health system that is proactive and preventive in nature. This session will describe the key elements of a successful SMS, supporting the ideas with relevant research and real world examples.

Length: 1.5 Hours
Accredited: Yes


View Amy Harper’s ProfileView Travis Kruse’s Profile

Date & Time: Tues, February 13 at 8:00 am — 12:00 pm

FSMA Takes HACCP to a New Level

Speaker:

Bill Bremer

Principal/Owner, Kestrel Management Services

Roberto Bellavia

Senior Consultant, Kestrel Management Services

The introduction of the Food Safety Modernization Act (FSMA) has taken the Food & Beverage manufacturing industry to a new level of HACCP requirements beyond GFSI and industry standards. This seminar will cover key requirements of a food safety plan and provide an overview of what companies need to do to raise their food safety plan to the next level. Food Safety, Purchasing, and Engineering professionals will benefit from this course. Key topics include Preventive Control Development; GMPs, Section 117; and Top Ten Requirements of a Food Safety Plan. Certificate of Completion, Team Training Level, will be issued.

Length: 4 Hours
Accredited: Yes


View Bill Bremer’s ProfileView Roberto Bellavia’s Profile

Date & Time: Tues, February 13 at 8:00 am — 12:00 pm

Fundamentals of Industrial Hygiene for the Non-Industrial Hygienist

Speaker:

Lindsay Cook

Senior Vice President, The EI Group, Inc.

The principles behind industrial hygiene (IH) are crucial to the identification and elimination of workplace hazards. Unfortunately, many individuals who are responsible for managing all or part of an organization’s environmental health and safety program have limited formal training in the science and art of IH. This session will familiarize you with the fundamentals of IH through activities that will simulate how to analyze, identify and measure potential workplace hazards and then implement the appropriate measures to control the identified hazards.

Length: 4 Hours
Accredited: Yes


View Lindsay Cook’s Profile

Date & Time: Mon, February 12 at 1:00 pm — 3:00 pm | Tues, February 13 at 8:00 am — 10:00 am

Healthcare Barrier Compliance

Speaker:

Kirk Kaiser

Partner, Barrier Compliance Services

Over the past 3 years, fire/smoke dampers, doors and barrier issues have consistently been in the list of top 10 citations for CMS accredited facilities with failure rates as high as 60% of all hospitals surveyed. To make matters worse for most health care facilities, the recent 2016 CMS NFPA adoptions on compliance inspection and documentation for fire/smoke doors, damper and walls have now become significantly more stringent than the previous 1999/2000 code versions.

This technical training program will help you improve upon barrier compliance elements, such as: process & procedures, physical facility audits, management of findings report, and staff training.

Length: 4 Hours
Accredited: Yes


View Kirk Kaiser’s Profile

Date & Time: Sun, February 11 at 2:00 pm — 3:45 pm

Healthcare Safety Risk Assessment

Speaker:

Ellen Taylor

Vice President for Research, The Center for Health Design

The built environment plays an important role in patient, staff, and resident safety, as the physical design of a healthcare facility directly affects outcomes such as medical errors, falls, infections, and staff injuries. Learn how the Safety Risk Assessment (SRA) helps healthcare design teams proactively identify and mitigate built environment conditions that may impact patient and worker safety in healthcare environments. Through extensive review of research, consensus building with industry experts, and pilot testing, the SRA toolkit was created to support the FGI Guidelines for Design and Construction of Hospitals and Outpatient Facilities.

Length: 1.75 Hours
Accredited: Yes


View Ellen Taylor’s Profile

Date & Time: Mon, February 12 at 1:30 pm — 2:30 pm

It All Starts with Good Data

Speaker:

Thomas Pavlo

Senior Manager, Accenture

Erik Green

Category Lead, Accenture

Data creates transparency by providing visibility and knowledge that may be used to forecast material demands, optimize inventory levels and plan efficient maintenance activities. Quality data enables rationalization and aggregation of indirect materials to determine how to best leverage an organization’s investment. Hear from industry experts from Accenture outline why data is so critical but most importantly what you need to do to start your journey to data enrichment. Insights provided by accurate, timely and detailed inventory data can also help to reduce spot buys, improve sourcing lead-times and contract compliance with preferred suppliers. If you can’t measure it, you can’t manage it.

Length: 1 Hour
Accredited: No


View Thomas Pavlo’s ProfileView Erik Green’s Profile

Date & Time: Mon, February 12 at 3:00pm – 4:00 pm

Manufacturing 4.0 / Industry 4.0 – Digital Technologies Critical Importance to Manufacturers

Speaker:

Dave O’Neil

Vice President / Media, Tooling U-SME

There is no doubt that industrial manufacturers are seeing the benefits of adopting digital technologies. This session will help you think about how your business is defining digital transformation and see it as a critical strategic imperative to your long term success. The session will help you think about how your organization is adopting digital technology and its impacts on your organization’s culture.

Length: 1 Hour
Accredited: No


View Dave O’Neil’s Profile

Date & Time: Sun, February 11 at 2:30 pm — 3:30 pm

Reducing Building Energy Costs through Data and Intelligence

Speaker:

Eric Steele

Vice President, Business Development, Groom Energy

As much as homeowners use intelligent thermostats to manage heating and air conditioning, commercial buildings have even greater opportunities. Many businesses have leveraged intelligence in their buildings to automatically reduce energy costs without negatively impacting core operations. This session will review case studies where businesses have met with success investing in intelligent building systems. You will learn about ideas and methodologies to create a foundation of energy efficient opportunities beyond LED lighting. We will highlight energy related trends, utility incentives, and how these integrate with the latest technology trends on the market.

Length: 1 Hour
Accredited: No


View Eric Steele’s Profile

Date & Time: Sun, February 11 at 1:00 pm — 2:30 pm

Safety Leadership and Engagement; What It Is and How to Do It!

Speaker:

Eddie Greer

President/CEO, Eddie Greer & Associates

Many organizations have good safety leadership engagement; few have great ones! Obtaining leadership engagement can be difficult or seemingly impossible. This seminar will provide philosophies, concepts, and techniques to give the safety practitioner the tools to create momentum that will spur the leadership engagement that’s needed for a successful safety program.

Length: 1.5 Hours
Accredited: Yes


View Eddie Greer’s Profile

Date & Time: Mon, February 12 at 2:30 pm — 4:00 pm

Selling the Value of Safety and Health to your Organization

Speaker:

Mark Hansen

Manager, Safety & Health at Colorado Springs Utilities

There’s a perception that financial resources allocated toward safety are basically insurance payments made to prevent Occupational Safety and Health Administration (OSHA) penalties. In reality, an organization’s investment in a safety and health program transcends an organization. This session will explore the tangible existing evidence that shows how employers who invest in workplace safety and health programs reduce fatalities, injuries and illnesses; lower medical expenses and workers’ compensation costs, and make significant improvements in productivity and financial performance.

Length: 1.5 Hours
Accredited: Yes


View Mark Hansen’s Profile

Date & Time: Mon, February 12 at 3:00 pm – 4:00 pm

The Five Most Common Things FDA Auditors Look For and How to be Prepared

Speakers:

Bill Bremer

Principal/Owner, Kestrel Management Services

Roberto Bellavia

Senior Consultant, Kestrel Management Services

The FDA has been enforcing the Food Safety Modernization Act (FSMA) – do you know what FDA auditors will be looking for when they visit your facility? Learn about the five most common things for which the FDA has been issuing citations; and understand how to lower your potential exposure. Special emphasis will be placed on sanitation programs and how to raise yours to the next level.

Length: 1 Hour
Accredited: No


View Bill Bremer’s ProfileView Roberto Bellavia’s Profile

Date & Time: Tues, February 13 at 8:00 am — 12:00 pm

The NFPA 70E Risk Factor: Addressing 2018 Edition Requirements

Speaker:

Paul Zoubek

President/Principal Consultant, Zoubek Consulting, LLC

This course will help you prepare your facility for the changes and added regulations stipulated in the 2018 Edition of NFPA 70E that were implemented on August 21, 2017 affecting Electrical Safety focusing on Arc Flash. Key changes that will be highlighted include: job safety analysis (JSA) requirement before starting work, Lockout/Tagout reorganization and clarity, equipment labeling, and arc/shock hazard risk assessments that include human error.

Length: 4 Hours
Accredited: Yes


View Paul Zoubek’s Profile

Date & Time: Mon, February 12 at 9:00 am — 10:30 am

Understanding the Joint Commission Life Safety Survey Process

Speakers:

Tim Markijohn

Field Director, Surveyor Management, The Joint Commission

Ken Monroe

Senior Associate Director, Standards Interpretation Group’s (SIG)

Get the information you need on the new Joint Commission standards and survey process. Hear important updates and receive the insights you need to be prepared for survey at your facility. Learn from others in your industry and come prepared with questions so that you can leave with a better understanding of the specific steps you can take to prepare.

Length: 1.75 hours
Accredited: Yes


View Tim Markijohn’s ProfileView Ken Monroe’s Profile

Date & Time: Mon, February 12 at 11:00 am – 12:00 pm

Using 5S to Improve Operational Efficiency

Speaker:

Bill Bremer

Principal/Owner, Kestrel Management Services

5S is a widely-used continuous improvement method achieved and maintained through consistent sorting, simplifying, sweeping, standardizing and sustaining. There are many benefits to implementing the 5S Methods into a work area – anywhere from on the jobsite to in the office. An organized work area reduces excessive motion and wasted time looking for the right products or tools. A clean work area helps draw attention to possible problems or safety hazards. Therefore, the 5S Principles implemented as part of a larger Lean initiative or as a standalone tool can reduce waste, improve quality, promote safety and drive continuous improvement. Walk away from this session understanding how you can begin to implement some of these principles in your facility.

Length: 1 Hour
Accredited: No


View Bill Bremer’s Profile

Date & Time: Mon, February 12 at 9:00 am — 10:30 am

Walking Working Surfaces Standard Update – One Year Later

Speaker:

Thomas Kramer

Managing Principal, LJB, Inc.

In January 2017, OSHA updated the walking and working surfaces rule that had been in place since 1971. The updates made to the rule were a complete overhaul of what was put in place in 1971. With so many changes made, this seminar will explore how the rule has been implemented and discuss successes and difficulties employers have experienced since the new rule became effective. Areas of focus will be training, duty to have fall protection and how employers are implementing the use of personal fall arrest systems, netting systems, restraint systems, inspection and maintenance of fall protection equipment, and certification of anchor points.

Length: 1.5 Hours
Accredited: Yes


View Thomas Kramer’s Profile

Date & Time: Sun, February 11 at 2:15 pm — 3:45PM | Mon, February 12 at 9:00 am — 10:30 am

What Can Lean Do for You?

Speaker:

Bill Artzberger

Partner & Consultant, Lean Learning Center

Do you feel there’s an opportunity for your organization to run more effectively? Attend this accredited session and learn the true definition of “Lean” and its most important underlying principles. Understand the role of Lean in a turnaround situation, what Lean can do for you, ways to identify and eliminate waste in your day-to-day operations and more. The discussion will include a question & answer component so that participants can learn from one another as part of this accredited session.

Length: 1.5 Hours
Accredited: Yes


View Bill Artzberger’s Profile

Date & Time: Sun, February 11 at 2:30 pm — 4:00 pm | Mon, February 12 at 10:30 am — 12:00 pm

Workplace Active Shooter Training & Practical Demonstration

Speakers:

Christopher Sonne

Assistant Director, HSS EM Solutions™

William “Billy” Castellano

Senior Tactical Instructor, HSS EM Solutions™

Active shooter incidents can happen anywhere, and their frequency in the United States is rising. There is a paramount need for training and exercises for all organizations across the United States, as training can save lives and improve confidence, while reducing employee turnover and psychological trauma. Well-trained staff also responds and recovers better.
In this session, you will have the opportunity to experience and participate in both didactic training and practical demonstrations of The Department of Homeland Security’s “Run, Hide, Fight” techniques, led by HSS’ National Director of Emergency Management and Senior Tactical Instructor, Active Shooter Program. You will leave with having an understanding of a variety of things you and your organization can do to be better prepared. Please note: no firearms will be used for practical demonstration purposes.

*Please make sure to arrive to this session early, as there will be a security screening conducted upon entry. Due to the simulation occurring during this session, those carrying firearms will not be permitted and Law Enforcement personnel will be required to surrender or secure their firearm(s) prior to entry. Entry will not be permitted once the session begins.

Length: 1.5 Hours
Accredited: No


View Christopher Sonne’s ProfileView William “Billy” Castellano’s Profile


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